SECURITY & PRIVACY POLICY:

We respect and wish to protect the privacy of our customers who use our services. This document sets out the details of our privacy policy in relation to information collected on our website and information held on our internal systems (Both our website and internal platforms are jointly referred to as ‘systems’ in this document). This document lets you know: -

  • What information will be collected from you when you use our services
  • Who exactly collects that information
  • How that information is used and by whom
  • What security measures are in place to protect this information
  • Your rights in relation to this information
  • How this policy may change and how we will notify you of any changes
  • How to contact us if you have any queries about this policy. If you believe that we are not abiding by our privacy policy as set out in this document, please contact us using the email address situated on the home page of this website.

 

RELEVANT LEGISLATION:

Our ‘systems’ are designed to comply with the following national and international legislation with regards to data protection and user privacy:

UK Data Protection Act 1988 (DPA)

EU General Data Protection Regulation 2018 (GDPR)

 

 

WHAT INFORMATION IS COLLECTED:

Information stored on our ‘systems’

  • To allow us to process orders placed we will collect details relating to your contact information. Typically, this would be your name, address, telephone number and email address
  • Financial information, if you wish to make a payment via our website in order to purchase any goods we will require your credit card details via our payment portal (Paypal). Your financial information is used solely for this purpose. No record of your financial information will be held on the site or otherwise by us following the processing of your payment. The credit card processing company does not use, share, retain or store this information for any purpose, other than to process your payment for the above purpose and/or issue a credit reversal.
  • Cookies and System Logging - A cookie is a file that is placed on your computer by another computer on the internet to enable that computer to know when you are using a particular web site. For example, if you had a cookie on your home PC, you may be greeted by your name when you log on to a particular web site. We do use cookies on this Site.

 

 

WHO COLLECTS THE INFORMATION:

The information is collected by ABS Business Supplies Ltd (Contact telephone number, business address and email address can be found on the home page of our website). We are registered under the UK and EU Data Protection Acts detailed above. The personally identifiable information that is required to use our services is owned solely by us. We do not share, sell or rent your information to any other person, company or organisation in any way other than as disclosed in this document or as stated at the point where the information is collected.

 

HOW IS THE INFORMATION USED AND BY WHOM:

The above information will be used by us for the following purposes only:

  • To provide you with the goods ordered
  • To contact you if we experience problems in processing an order or payment
  • To contact you in relation to providing other products/services you may be interested in (You have the legal right to request that we do not contact you, see below relating to your rights)
  • We do NOT use your information for any purposes not directly related to our services

 

WHAT SECURITY MEASURES DO WE HAVE IN PLACE TO PROTECT THIS INFORMATION:

To protect your privacy:

  • All information held on our ‘systems’ is only accessible by our employees who genuinely need to have access to it in order to perform their job
  • All information held by ABS Business Supplies Ltd is secure on our password protected ‘systems’ or in locked storage facilities.
  • If financial information is entered via our website it is sent to us through a secure server which encrypts it before it is sent to us. The system uses a secure mode using 128 bit SSL encryption
  • Our security procedures for storing and disclosing customer details conform with the UK and EU Data Protection Acts detailed above as to prevent unauthorised access to it
  • If at any stage our website contained links to other websites we are not responsible for the privacy practices of the owners and operators of these sites. We therefore encourage you to read the privacy statements and policies on each site to which you are asked to submit personal information
  • DATA BREACHES - We will report any unlawful data breach of our ‘systems’ or the ‘systems’ of any of our third-party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

 

YOUR RIGHTS TO AMEND OR DELETE YOUR INFORMATION:

You have the right to have your personal data erased or amended if:

 

  • It is no longer necessary for the purpose which it was originally collected
  • The only reason we have the data was due to your initial consent and you have now withdrawn your consent
  • We are relying on ‘legitimate business interest’ as our basis for retaining your data, you object to the processing of your data, and there is no overriding legitimate interest to for the company to continue
  • We have processed the personal data unlawfully (i.e. in breach of the lawfulness requirement of the 1st principle);
  • You have the legal right to ‘opt out’ and request that you are not contacted by us in future therefore removing our ‘legitimate business interest’ authority

 

However, if any of the data held is required to enable us to fulfil our legal obligations we would not be able to proceed with the request. Confirmation and reasons would be detailed in each specific case.

If you wish to change or request that any of your personal information is deleted from our records, please click here to EMAIL DATA CONTROLLER or contact us in writing at the below address:

Attention of the Data Controller

ABS Business Supplies Ltd

22-23 Atley Business Park

North Nelson Ind Estate

Cramlington

Northumberland

NE23 1WP

Once the request is received we will process without undue delay and reply with confirmation once complete, usually within 72 hours but within one month of receipt.

 

 

REQUESTING A COPY OF YOUR PERSONAL INFORMATION:

You may request a copy of any personal data about you held by ABS Business Supplies Ltd. There is no fee for this request.

 

The request must be in writing and must contain the following:

Your name

Postal address

Details of your request

 

If required we may need further information to help us locate the information which is the subject of your request, for example:

Email address

Telephone number

 

Please note that for legal reasons we need to be able to verify your identify before any information is released by us, to enable us to verify your identify we would need:

A photocopy of your passport or driving license

Your signature and the date of the request.

If you are applying on behalf of another person then signed authority from the individual is required.

 

Please send your request to:

Attention of the Data Controller

ABS Business Supplies Ltd

22-23 Atley Business Park

North Nelson Ind Estate

Cramlington

Northumberland

NE23 1WP

Or email us at EMAIL DATA CONTROLLER

 

POLICY CHANGE:

This privacy policy may change from time to time in line with legislation or industry developments. We will not as standard inform our customers of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Any specific policy changes/updates are detailed below:

17/05/2018 – Updated in line with the EU General Data Protection Regulation 2018 (GDPR)

 

CONTACT US:

If you have any questions about this document or our procedures, please contact our Data Controller via email or in writing:

 

The data controller for ABS Business Supplies Ltd is:

Mr Chris Baker

Director

Telephone: +44 (0) 1670 730527

Email: chris.baker@absbusinesssupplies.co.uk

 

Or in writing to:

Attention of the Data Controller

ABS Business Supplies Ltd

22-23 Atley Business Park

North Nelson Ind Estate

Cramlington

Northumberland

NE23 1WP

2013 © ABS Business Supplies Limited